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Privacy Policy

This statement applies to the https://www.myrvparts.com.au/ website that is owned by My RV Parts ("the Owner")

Your Privacy is important to us at My RV Parts. You have rights in relation to the information that we collect and this document sets out these rights.

Collection of Information

It is necessary that we collect personal information about you for the purposes of providing you with the online services that we offer. Personal information is information that identifies you. My RV Parts will collect personal information about you, for example when you create an account, contact us or make a purchase. 

The type of personal information that we may collect include:

  • full name
  • address
  • phone numbers
  • username and password
  • date of birth
  • email address
  • bank details

We could collect this information via e-mail, phone or online at My RV Parts.

What we use it for

We collect and use your personal information to provide the services offered through this website. This includes using your information to verify your identity and process payments and refunds. We will also utilise your personal information to administer and improve the My RV Parts website, maintain our records, and process the feedback that you provide us.

We may provide your personal information to a related company assisting us with the business transaction with which you have entered. 

Promotional Communication

We want to communicate with you only if you want to hear from us. If you want to receive promotional information from us you have the choice to opt in.

Is My RV Parts website secure?

Never send credit card or bank account details, passwords or other personal information across the internet unless you're on a secure website. Secure websites have web addresses beginning with https:// and a 'locked' padlock symbol at the bottom of the screen, which show that data is being encrypted. The My RV Parts website is fully secure.

What we do not use your information for

We will not provide or sell your personal information to other parties for their promotional activities.

Storage of Information

Your Personal Information is kept in a database that is protected by a login and password. Every effort is made to secure this database to prevent unauthorised access to your information.

Cookies

What are Cookies? A cookie is a small data file that some websites write to your hard drive when you visit them. A cookie can contain information such as a membership number and may track the pages that you have visited. A cookie cannot read any data that you did not supply. Due to the little amount of information a cookie contains, it usually cannot be used to reveal your identity or personally identifying information.

Our Cookies Policy

The Cookies work by assigning a unique number to the user (as mentioned above). This unique number allows us to keep track of how many times customers are doing certain things on our website, without us actually knowing who the actual customer is. We may also use cookies to deliver content that is better suited to you, based on your transaction history with us.

Our cookies do not store personal information, they just associate the information to you as a customer once you have logged in. If you would prefer to restrict, block or delete cookies you may do so through the My RV Parts Website.

Credit Card

Credit Card transactions are processed in Australian Dollars.

  • payment pages which complies with the Industry standard and use TSL 1.0 (SSL 3.0)
  • a 128-bit SSL encryption
  • secure SSL tunnel to connect to the payment gateway